Grand Palladium White Sand Resort & Spa - All Inclusive

Hotel Class 4.5 out of 5

Carretera Chetumal-Puerto Juarez KM 256-100  
Riviera Maya, QR 77710
MEXICO

TripAdvisor rating 4.2 of 5 stars

TripAdvisor traveler rating

7701 reviews
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Nestled amidst the sugary-white sands and crystal-clear waters of the Mexican Caribbean, this superior retreat appeals to families, spa-lovers and couples looking to tie the knot. With an expert blend of modern amenities and inspired designs that are in perfect harmony with the tropical surroundings of the Riviera Maya, guests are treated to pampering spa treatments, over 20 bars including swim-up bars and a disco, romantic wedding services, all-suite accommodations and family-friendly amenities like 24-hour dining and entertainment, supervised activity programs where your little ones can make arts and crafts, play games and meet new friends and dynamic facilities like mini-golf, water sports and tennis. Created to accommodate the complete comfort and convenience of each and every guest, this polished oceanfront resort ensures unforgettable vacation experiences from spectacular sun-up to sun-down.
Location: Riviera Maya - Beach
  • In order to attend the Chic Cabaret Show there is an additional fee: $135 per person/per show
  • Room service: From January 1, 2022 the charge will be USD 15 per room and service.
  • Access to the hydrotherapy areas (hot tubs, pool, sauna and steam baths) in our Zentropia Palladium Spa & Wellness centers will have a $50 USD fee per guest, per day.
  • The Municipality of Solidaridad will be charging an Eco Tax of 33.94 Mexico Pesos (approx. $1.70 USD) per person per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination the area and its surroundings. This fee is subject to change at any time without notice by the hotel.
  • 24-hour front desk
  • Accessible facilities
  • Accessible rooms
  • ATM/Cash machine†
  • Babysitting†
  • Business services†
  • Children programs
  • Children welcome
  • Children's play area
  • Concierge desk

Junior Suite Garden View

Bedding- 2 double beds or 1 king bed and 1 sofa bed

Bedding Requests are not guaranteed. They are based on availability upon check-in.

Occupancy limits- 3 adults, 2 children, 4 total

Maximum of 2 children through age 2 stay free in existing beds with at least 2 adults. Children ages 3-12 are surcharged.


Romance Bungalow by the Lake

Bedding- 1 king bed. 

Bedding Requests are not guaranteed. They are based on availability upon check-in.

Occupancy limits- 2 adults, 0 children, 2 total

One Bedroom Suite

Bedding- 1 king bed and 1 sofa bed. 

Bedding Requests are not guaranteed. They are based on availability upon check-in.

Additional Amenities- *Living room with sofa sleeper

Occupancy limits- 3 adults, 2 children, 4 total

Maximum of 2 children through age 2 stay free in existing beds with at least 2 adults. Children ages 3-12 are surcharged.



Connecting Suite

Bedding: King bed or double beds. 

Bedding Requests are not guaranteed. They are based on availability upon check-in.

Occupancy limits- 6 adults, 5 children, 8 total

Maximum of 2 children through age 2 stay free in existing beds with at least 2 adults. Children ages 3-12 are surcharged.

Junior Suite Beachside

Bedding: 1 King bed or 2 double beds. 

Bedding Requests are not guaranteed. They are based on availability upon check-in.

Occupancy limits- 3 adults, 2 children, 4 total

Maximum of 2 children through age 2 stay free in existing beds with at least 1 adult. 


Suite Garden View

Bedding: 1 King bed & a sofa bed. 

Bedding Room Requests are not guaranteed. They are based on availability upon check-in. 

Occupancy limits: 3 adults, 2 children, 4 total

Junior Suite Junior Suite Garden View Single

Bedding: 1 King bed or 2 double beds. 

Bedding Requests are not guaranteed. They are based on availability upon check-in.

Occupancy limits- 3 adults, 2 children, 4 total

Suite Beachside

Suite Beachside

The perfect beachfront room at Grand Palladium White Sand Resort & Spa.

Have an unforgettable stay in the Riviera Maya in this exceptional accommodation next to the beach. Enjoy this 67 m2 suite with a king-size bed, separate living room with a double sofa-bed, a flat-screen TV and a furnished balcony with views of the mangrove forest to relax in after a full day of amazing experiences.

Bedding: 1 King bed & a sofa bed. 

Bedding Requests are not guaranteed. They are based on availability upon check-in. 

Occupancy limits: 3 adults, 2 children, 4 total

Chic Caberet

This venue requires a reservation and an additional fee payable directly to the hotel

A delicious show. A spectacular dinner.

Lights. Camera. Action! It’s time for Chic Cabaret. Prepare yourself for a delicious night-out with the stars as you make a toast to the best tunes of the century. Enjoy a party of flavors as you let our dancers, acrobats and timeless soundtrack carry you on a journey through the most unforgettable moments in history: from the 50’s to the present and everything in between, with of course some Latin beats thrown into the mix. Surprise your senses with an unparalleled combination of flavors and gripping performances at a dinner-show that will leave you breathless. And when the curtains close, that only means one thing…the after party has begun!

  • Meals: Dinner

La Laguna Restaurant

Italian corner and Show Cooking. Breakfast, lunch and drink service



Opavao Restaurant

Located in the Grand Palladium White Sand, Brazilian cuisine



Portofino Restaurant

Located in the Grand Palladium White Sand, Italian style cuisine


Punta Emilia

Located at the Palladium White Sand, "Rice & Fish" "a la carte"



Ribs & More Restaurant

Located in the Grand Palladium White Sand, Grill and barbecue style dinner


Various Lounges/Bars

-Riviera Lobby Bar

-White Sand Lobby Bar

-Kantenah Lobby Bar

-Colonial Lobby Bar

-Churchill Bar

-Hemingway Bar

-La Plaza Bar 

-Sport Bar 

-Sunset Boulevard

-El Teatro Bar


  • Children's pool
    There is 1 children's pool onsite.
  • Direct access to a beach
  • Fitness center on-site†
  • Motorized Water Sports†
  • Non-Motorized Water Sports

    Includes stand-up paddleboard


  • Pool

    There are 7 pools onsite.

    • Large lake style pool - located at the Grand Palladium Colonial side
    • Adult only pool - located at the Grand Palladium Colonial side
    • El Rinconcito Pool - located in the Grand Palladium Kantenah
    • Large Lake-Style Pool - located at The Grand Palladium Riviera
    • The Island Pool - located in the Grand Palladium Kantenah (adults only)
    • Las Rocas Pool - Salt Water pool - located in the Grand Palladium Kantenah 


    This property has swim-up bars.


  • Spa†
    Zentropia Spa. Guests will pay a fee per person, per day to access the wet areas of the Spa.
  • Tennis court

    6 tennis courts onsite


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† Fees may apply
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