Check Travel Credits
Need to check your travel credit balance?
Use your reservation number to lookup your credit balance.
Frequently Asked Questions
- Please ensure you enter the last name of the lead passenger on your reservation in the “name” field as it appears on their travel document to retrieve your travel credit information.
- Please ensure you are using the accurate reservation number.
- If still not showing reservation details, please call us at (800) 243-8372.
- Flight component of your vacation will not be displayed in the travel credit value shown on this account. If you cancel a flight with a nonrefundable fare, you'll receive Southwest Airlines Travel Funds.
- You can check your air travel fund information here.
- Here are the steps you can take to use your Southwest Airlines Travel Funds to book another vacation.
- Here are the steps you can take to use your travel credits to book another vacation.
Please review our travel credit information to get additional details about redeeming your travel credit, what terms apply and other frequently asked questions.